Senior Executive Assistant

What is the opportunity?

As the Senior Executive Assistant supporting the Managing Director, Business Development & Relationship Management for RBC Investor Services (IS), you will provide in-depth support in day-to-day management of the team in the Greater Toronto Region. The primary purpose of this role is to help the MD maximize their time against top priorities with their senior leadership team and in the market, employee engagement, and business results through administrative and operational support. You will proactively recommend and implement changes to improve efficiency, build relationships with internal and external stakeholders, and assist with reporting analyses to support the work of the Managing Director.

What will you do?

• Effectively represents the MD’s and business unit through professional and collaborative interactions with executive assistants across the enterprise.
• Anticipate issues and initiates appropriate actions to ensure the most effective use of the MD’s time, and efficient function of the business unit, prioritizes incoming requests and inquiries, responds in a timely manner and redirects as appropriate.
• Ensures all required information for meetings is assembled in advance, including agendas, pre-reads and other materials.
• Proactively manages the MD’s calendar to ensure the most effective use of time with minimal input and direction and coordinates with key partners as required.
• Manages travel arrangements for efficiency and cost effectiveness.
• Acts as the first point of contact for key external stakeholders.
• Assist with the logistical organization of both senior management, full department meetings, planned or ad hoc team events, including booking meeting rooms, arranging catering, distribution of materials and providing post-event support, as needed.
• As required, prepares expense reports ensuring accuracy and adherence to finance policies, and assists with the overall budget and identifying opportunities for department cost savings.
• Support for HR activities and Workday requests including onboarding new hires, monitoring RBC Learning requirements (Code of Conduct).
• Department administration including, managing team locker allocation, ordering supplies, coordinating real estate needs, managing vacation schedules, business continuity planning.

What do you need to succeed?

Must-have:

• College Diploma or University graduate preferred or equivalent experience.
• 3 – 5 years’ experience providing administrative support at the executive level.
• Advanced knowledge of Microsoft Office (Outlook, Word, Excel, and Power Point) and Adobe Acrobat
• Demonstrated proactive approaches to problem-solving with strong decision-making capability
• Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, clients, external partners and donors.
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to details.
• Highly resourceful team-player, with the ability to also be extremely effective independently.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate
• Working with an exciting, close-knit, supportive & dynamic group
• Opportunity to collaborate with other business segments within the bank
• Excellent career development and progression opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Competitive compensation
• Access to a variety of job opportunities across business and geographies

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.