Senior Manager Business Process Re-engineering
Job Summary
Job Description
What is the opportunity?
Enterprise Strategy & Transformation (ES&T), RBC's cross-enterprise internal consulting and corporate strategy team, is organized under the RBC Chief Legal & Administrative Officer. The ES&T team serves as thought partners to senior executives, offering targeted support for the highest priority and most complex strategic problems, and helps to develop and articulate RBC's enterprise strategy and line of business strategies.
The team serves as thought partners to senior executives and Line of Business partners, offering targeted support for the highest priority and most complex strategic or process related problems. The team also acts as a catalyst for enterprise transformation, cross-platform collaboration, and new capability development.
What will you do?
Perform strategic process reviews from an End-to-End/Front-to-Back and Customer centric lens for Group Executives, segment Operating Committees, Enterprise Strategy Office, and Line of business partners, ensuring the process and productivity strategies are well developed, articulated, and aligned with enterprise perspective/priorities
Support senior leaders, strategists, functions, and cross-functional project teams with rigorous strategic insight based on thorough research and analysis
Lead the implementation of process improvement opportunities in partnership with the Lines of Business and Functions, leveraging process optimization principles
Gain the position of trusted advisor and help facilitate trade-off / prioritization decisions with senior leaders, strategists, functions, cross-functional project teams and colleagues
Manage consulting project work streams and present engagement deliverables, raising risks / issues and providing solutions to minimize impact on timelines
What do you need to succeed?
Must-have
3+ years of experience in consulting, corporate strategy, large-scale process transformation within financial services, fintech or technology company
2+ years demonstrated ability in executing strategic consulting engagements with an emphasis on business strategy or process/productivity improvements
Experience with new/emerging businesses and digital business models
Proven skillset in conceptual and analytic problem solving
Demonstrated ability in project execution including design, resource management, and implementation
Strong interpersonal skills and ability to develop strong relationships at every level of the organization
Excellent written and oral presentation skills and presence; strong technical ability with PowerPoint, Excel and Word
Comfortable working in ambiguous situations and across different lines of business
Nice-to-have
MBA or graduate / post-graduate or professional designations or equivalent
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards program including bonuses and flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Job Skills
Adaptability, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Large Group Presentations, Long Term Planning, Organizational Change ManagementAdditional Job Details
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