Senior Manager, Canadian Business Banking Communications

Requisition ID: 223330

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role

Contributes to the overall success of the Canadian Banking Communications team, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures, in support of the Canadian Banking business and aligned to the Enterprise strategy and objectives.

The ideal candidate will be a strong writer and project manager, with experience writing in different voices for a range of audiences. The incumbent will also bring experience of working with the media and supporting issues management.

Is this role right for you? In this role you will:

• Supports the Director, Canadian Banking Communications with strategic communications support for the Executive Vice President, Canadian Commercial Banking and the Executive Vice President, Digital Transformation & Client Experience, including leader communications and executive thought leadership opportunities, as well as support for the business line objectives. This individual will be expected to develop and lead high-impact communications strategies while working closely with key partners and the broader CB and Global Corporate Affairs team to share best practices.
• Drives the creative development and execution of high impact, engaging content including:

1. Building and executing internal and external communications in support of business line. strategy and corporate initiatives, industry topics and other thought-leadership opportunities.
2. Managing editorial calendars and content rollouts ensuring strategic alignment across our global communications channels and calendars.

• Leads the issues management process and media relations for the teams and their corresponding business lines, by:

1. Developing and circulating issues documents with recommended action and statements.
2. Acting as liaison between the business and the media concerning relevant issues pertaining to reputational risk.

• Develops strong relationships with the Canadian Commercial Banking business line and the Digital Transformation & Client Experience team to stay abreast of key communications requirements and opportunities, the broader Canadian Banking business, CB Communications, Global Corporate Affairs and Enterprise functions.
• Drives the logistics and production of internal events in support of the business (i.e. town halls) and strategic planning activities to build employee engagement in the business' drive for success.
• Understands how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Builds an inclusive, high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and managing succession and development planning for the team.

Dimensions

Client-Focused Communication: You can juggle competing priorities - from content development to Town Halls - and know how to grow strong relationships and ask the right questions to build the story and execute an event perfectly. You have a demonstrated ability to effectively convey corporate strategies and financial information in a succinct, professional manner. You've developed a strong knowledge of the multi-channel universe in a corporate environment.

Creativity: You are results-focused with a keen eye to innovation and good at asking the right questions to take your projects to the next level.

Business Acumen: You have a strong interest in the financial services industry and the macro-economic environment in which we operate. You know how to find opportunities to tell our story and demonstrate our competitive advantages.

Project Management: You are skilled in your ability to work with and on behalf of senior leaders - often under tight deadlines. Your superior project management skills will assist in the development of multiple projects and complex initiatives.

Do you have the skills that will enable you to succeed? - We'd love to work with you if you have:

• Minimum of 8-10 years of experience in Communications, preferably in a financial services environment.
• Experience in developing Communications and Change Management strategies.
• Exceptional written and verbal communication skills with a demonstrated ability to plan and create effective print and online content.
• Excellent demonstrated ability to take complex ideas and translate them into digestible key messages that resonate with audience
• Strong written and verbal communication skills with a demonstrated ability to plan and create effective print and online content.
• Strong interest in communicating and driving strategy through effective communication and employee engagement tactics.
• Strong strategic thinking skills and financial acumen, with excellent attention to detail, and high-level accountability for the quality and timely completion of projects.
• Knowledge and experience communicating via different channels, including print, web, visual media, SharePoint and emerging communication platforms; social media experience an asset - with demonstrated experience in leveraging the latest communication vehicles to effectively communicate to employees.
• Flexible and willing to take on new challenges as they present themselves.
• Strong ability to create enthusiasm and foster a team environment.
• Demonstrated flexibility and willingness to take on tasks outside of core responsibilities.
• A commitment to curiosity, and professional and personal growth.

Working Conditions

• Work in a standard office-based environment; non-standard hours are a common occurrence.
• Hybrid work requirements with 3+ days/week in the office, subject to change by Global Corporate Affairs

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.