Senior Manager, Collection Credit Strategy

March 10 2025
Industries Bank, Insurance, Financial services
Categories Bank, Insurance, Financial services, Corporate finance, Treasury, Credit, Risk,
Toronto, ON • Full time

Job Summary

As Senior Manager in Loss Mitigation Credit Strategy team, you are primarily responsible for developing and maintaining pre-delinquency Triage and Collection credit strategies for Retail and Small Business Financing portfolio. You will use advanced analytics to derive insights and lead cross-functional projects to optimize Collection resources and reduce credit losses.

Job Description

What is the opportunity?

As Senior Manager in Loss Mitigation Credit Strategy team, you are primarily responsible for developing and maintaining pre-delinquency Triage and Collection credit strategies for Retail and Small Business Financing portfolio.

You will use advanced analytics to derive insights and lead cross-functional projects to optimize Collection resources and reduce credit losses.

What will you do?

  • Develop Collections and Triage strategy for multiple Retail and Business lending portfolio, using data-driven approach and analytical tools.
  • Collaborate with Collections and Operational teams, lead analytical projects to optimize operational resource allocation and achieve PCL reduction.
  • Monitor portfolio, proactively identify upcoming stress related to Collections, recommend actionable insight for key stakeholders, including Products and Group Risk Management.
  • Lead meetings with stakeholders from Group Risk Management, Products and Collection to:
    • Understand and propose new strategies designed to help achieve business targets.
    • Obtain approval of credit strategies with concise rationale supported by comprehensive analysis and documentation.
  • Partner with implementation teams to operationalize strategy solutions.

What do you need to succeed?

Must-have

  • 5+ years of experience performing advanced analytics or data science. Strong analytical and problem solving skills.
  • Proficient technical knowledge of data querying and programming tools such as SQL, SAS, Python; data visualization tools such as Tableau
  • Strong interpersonal, communication and presentation skills, with the ability to create and articulate a compelling business case to senior management and other stakeholders
  • Demonstrated track record of thought leadership and cross-functional collaboration
  • Undergraduate degree in Economics, Business, Statistics, Engineering or other quantitative fields of study, and/or MBA

Nice-to-have:

  • Experience in financial services industry with understanding of risk management, credit strategy
  • Prior experience in Collections and Personal Financing products
  • Experience working with big data, Data Lake

What is in it for you?

We thrive on the challenge to be our best, progressive thinking, to keep growing, and working together to build and deliver trusted reporting to help our stakeholders succeed and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to take on progressively greater accountabilities

Job Skills

Credit Strategies, Critical Thinking, Python (Programming Language), SAS, Strategic Thinking, Structured Query Language (SQL)

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-03-10

Application Deadline:

2025-03-22

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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