Senior Manager, Communications - Clao Group

October 25 2024
Industries Bank, Insurance, Financial services
Categories Bank, Insurance, Financial services,
Toronto, ON • Full time

Job Summary

Job Description

What is the opportunity?

Reporting to the Director, Corporate Communications, Chief Legal & Administrative Officer (CLAO) Group, the Senior Manager will play an important role in engaging, informing and inspiring CLAO colleagues. By creatively articulating the function's strategic priorities, telling the stories of how CLAO Group colleagues bring RBC's Purpose and Values to life, and amplifying enterprise initiatives in our content they will help the CLAO Group continue to build the connections that strengthen our culture and our ability to win as One RBC.

What will you do?

  • Identify and deliver impactful storytelling that articulates how CLAO Group colleagues live RBC's Purpose and act as strategic business partners
  • Develop and execute key CLAO Group internal communications strategies and content focused on CLAO Group and enterprise priorities
  • Support the development and execution of engaging and creative global CLAO Group town halls and other employee engagement events
  • Develop content (speaking notes, blogs, briefing notes, podcasts, etc.) as required
  • Assist with developing external content and media relations as required (i.e. speaking opportunities, LinkedIn, engagement with trade publications)
  • Collaborate closely with colleagues across business and functions and contribute to the success of RBC Brand, Marketing, Communications & Citizenship's overarching goals, including instilling a strong ONE RBC culture

What do you need to succeed?

Must-have

  • 7+ years of communications experience with proven track record for building trust with, and providing strategic advice and insights to, executives and partners
  • Well honed ability to connect the dots and distill complex information into compelling narratives and collaborate fluidly with colleagues and partners to tell impactful stories
  • Experience in developing and delivering engaging executive town halls and other employee engagement events
  • Excellent communications skills - written, verbal and interpersonal with a strong attention to detail
  • Strong project management and time management capabilities with an ability to prioritize and embrace change
  • Strong knowledge of internal communications channels and emerging trends and best practices

Nice-to-have

  • Undergraduate degree/post-graduate certificate or equivalent in communications, public relations, journalism, English or related field
  • Change communications knowledge or experience
  • Social and digital media savvy, and a keen interest in financial services

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work

Job Skills

Decision Making, Industry Knowledge, Internal Communications, Interpersonal Relationships, Knowledge Organization, Long Term Planning, Multi-Level Communication, Oral Communications, Organizational Communications, Time Management

Additional Job Details

Address:

BAY WELLINGTON TOWER, 181 BAY ST:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

HUMAN RESOURCES

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-10-25

Application Deadline:

2024-11-09

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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