Senior Manager, Employee Experience

What is the opportunity?

RBC understands that our long-term success depends on the social, environmental, and economic health of the communities in which we live and operate. RBC's purpose, "helping clients thrive and communities prosper," reflects the importance we place on making a positive impact in our communities.

This is an opportunity to join RBC's Sustainability and Impact team as the Senior Manager, Employee Experience. This role is responsible for delivering an exceptional, 'always on' employee giving experience. In this role, you will work cross-functionally to lead change, and drive impact mobilizing our 98,000 employees globally.

What will you do?

• Plan and lead the enterprise strategy for year-round employee giving, including: Gifts of Securities concierge, donor support and execution of enterprise-wide employee charity of choice fundraising initiatives
• Achieve annual fundraising and participation targets while ensuring an inclusive experience for all employees
• Develop and activate strategies, campaigns and tactics to increase year-round employee giving
• Analyze and report on relevant annual employee giving programs data and analytics to inform outcomes, strategies and future innovation
• Develop and execute differentiated always-on strategies to drive awareness of key RBC employee volunteer and giving programs and increase program participation
• Oversee the recruitment, training, management and enablement of the employee giving campaign infrastructure, consisting of a global, cross-business cabinet of senior RBC leaders and more than 2,000 employee champions

What do you need to succeed?

Must-have

• Bachelors or Master's degree in a related field

• 7+ years of relevant experience, including employee engagement, and social impact
• Proven experience in leading fundraising initiatives and managing global employee giving campaigns
• Experience leading diverse and high performing teams with a proven ability to set clear priorities and delegate effectively
• Comfortable working with change, building business cases from the ground up and pitching new ideas
• Excellent stakeholder management skills across all levels and an effective networker
• Strong project management and organizational skills with a demonstrated ability to manage multiple tasks and meet deadlines
• Strong written and verbal communications skills
• Innovative problem-solver with caring customer-service approach

Nice-to-have

• Bilingual / Working proficiency in French
• RBC institutional awareness, with a strong understanding about RBC's structure in Canada and globally
• Experience with content management systems
• CFRE Certification
• Familiarity with Benevity software

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.