Senior Manager, Financial & Special Investigations

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The Alcohol and Gaming Commission of Ontario (AGCO) is a regulatory agency that reports to the Ministry of the Attorney General. The AGCO is responsible for regulating the alcohol, gaming, horseracing, and cannabis retail sectors in Ontario in accordance with the principles of honesty and integrity and in the public interest.

AGCO's Operations Division seeks a Senior Manager, Financial & Special Investigations. This role reports to the Director of Audit and Investigations and supports them in the strategic direction of the branch, and provides expert guidance on legislative interpretation, implementing best practices in forensic accounting and investigative methodologies while ensuring timely, high-quality and value-added investigations.

Furthermore, the senior manager plays a critical role in enhancing the regulatory framework by strengthening internal controls, improving business operations, and mitigating organizational risks within the province's regulated sectors.

The incumbent will be a trusted and influential leader who can develop and mentor a high-performance team while demonstrating excellent communication skills in interacting with all levels of the organization, including the C-suite level.

Join our leadership team and play a critical role in shaping AGCO's expanding mandate and future success!

Work Location: Head Office, Toronto, ON; Hybrid

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OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

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What can I expect to do in this role?

In this role, the successful candidate will:

• Direct due diligence reviews to support eligibility assessments for new market registrants.
  
• Ensure that the investigation framework, protocols, policies, and procedures for investigations are in line with best practices.
  
• Oversee relationship oversight between the Financial Investigations team and the Licensing & Registration Branch, responsible for leading status updates on due diligence file progress.
  
• Make the decisions regarding the intake and allocation of team members for second stage due diligence requests received from L&R, including influencing the prioritization and urgency of in-progress due diligence files.
  
• Implement and execute protocols and procedures to ensure an impartial and unbiased approach to investigations of complaints.
  
• Develop an overall framework, approach, and investigative reporting standards for specialized financial investigations, including coordinating with and providing direction to stakeholders.
  Develop and direct specialized financial investigation capabilities responsible for investigating priority areas for the AGCO, such as inducements, hidden ownerships and forensic accounting-related matters.
  
• Deliver briefings to the Director, C-suite members, and other internal stakeholders and branches as required (including while the investigation is ongoing).
  
• Manage the Investigations Staff, including conducting training and evaluating performance on a regular basis.
  
• Showcase leadership skills to communicate and translate AGCO's Regulatory Assurance Vision to front-line dealings with internal staff and private sector participants.
  
• Contribute to branch and division decisions on the management of complex relationships and investigative matters, which may involve financial investigator, licensee, public advocates/stakeholders, and the public at large to ensure public confidence in the regulator (AGCO).
  
• Liaise with other AGCO departments to provide expertise and assistance with investigations concerning customer disputes, cheating, fraud schemes, inducements, hidden ownerships, money laundering violations and other breaches of the AGCO Standards.

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How do I qualify?

The ideal candidate will have:

• Minimum 8 years of internal or external managerial audit experience (in government or a regulatory environment is an asset).
  
• 5 years of experience in leading/supervising a diverse team(s).
  
• A professional accounting designation (e.g. CPA) and a forensic investigative designation (e.g. CA-IFA or CFE or CFI).
  
• Comprehensive knowledge of auditing, gaming, and accounting with a particular emphasis on investigative and forensic accounting.
  
• Excellent knowledge of principles and practices of forensic accounting.
  
• Sound knowledge of the Canadian Tax Act and US Income Tax Laws.
  
• Thorough knowledge of accounting and auditing principles and practices in industries with numerous financial, accounting and control systems.
  
• Knowledge and understanding of the Gaming Control Act, Liquor Licence Act, Cannabis Act, Wine Content Act, related Regulations, Terms and Conditions, the Criminal Code and other trust and charity-related legislation.
  
• Knowledge of the Microsoft Office Suite of software.
  
• Experience with investigative applications (e.g. relativity, Ocrolis, Altiris analytics)
  
• The successful candidate must be eligible to work in Canada and will be subject to a criminal background check.

To apply to this vacancy please submit your application online at our Careers webpage located at: httpss://www.agco.ca/careers by January 24, 2025

The AGCO is an inclusive and equal opportunity employer.

The AGCO has the responsibility to lead by example in advancing racial equity and to build a diverse, inclusive, accessible and respectful workplace where every employee has a voice and the opportunity to fully contribute. To this effect, you are encouraged to reflect upon the diversity you would bring to the role within your application including, but not limited to, individuals identifying with one or more of the under-represented groups identified within Ontario's Human Rights Code.

Disability related accommodation during the recruitment process is available upon request.

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Additional information:

Note:

• This posting is for an organization that is not a part of the Ontario Public Service. The information and tips on the Ontario Public Service Careers website may not apply to this posting. Please use the contact information below to contact the organization directly if you have questions.

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Collection of Information

Your personal information is being collected and will be used to determine your qualifications for employment with the Ontario Public Service, and for recruitment modernization initiatives. OPS Careers is an authorized common service in accordance with s. 6 of the Ministry of Government Services Act, R.S.O. 1990, c. M.25 and this collection of personal information is necessary to the proper administration of OPS Careers.

Please do not provide more personal information than what is asked of you. For example, do not include your social insurance number, photograph, or banking information, etc. with your application. We strongly encourage you not to provide us with information beyond that which is requested in the job posting.

If you have any questions about the collection, use, disclosure, or retention of your personal information, please contact us.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.

Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la " langue du poste " figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.

The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario's Human Rights Code .