Senior Manager, Incident Management - Physical Security - Branch and Corporate

Manage RBC's Duty of Care and Duty of Warn for all employees globally.
• Responsible for the intake, triage, and management of security incidents across the organization.
• To provide subject matter expert advice, and security and life safety guidance to management at all levels.
• Support the design, implementation and management of a full range of security policies, programs and resources across the globe with a focus toward continuous improvement and innovation to deliver a "Best in Class" global security program.
• Provide SME oversight of contracted security resources in order to provide the most cost effective and world class program.

WHAT DO YOU NEED TO SUCCEED?

Must Have

• Incident management of key programs (Robbery, Active Shooter, Kidnap, Hostage & Extortion, Workplace Violence, Aggressive & Abusive individuals) as directed across the organization.
• Responsible for the management of all Duty of Care/ Duty to Warn incidents globally and implement risk mitigation components
• Development & Delivery of Employee Security Training programs globally
• Responsible for identifying, implementing and maintaining security practices, policies and training.
• Provide input and regional components into appropriate standards for crisis preparedness related to employee security incidents
• Identify gaps and provide recommendations to senior management teams on matters related to security and crisis response.
• Develop and distribute security related communications, promotes security awareness, designs and maintains communication channels to facilitate the distribution of time sensitive security information.
• Supports relationships with outside providers who support safety and emergency response.
• Supporting both internal and third party security professionals to provide consistent, high quality and cost effective security support.

What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
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