Senior Manager, Operational Risk Oversight - International Banking (Bilingual English/spanish)

April 2 2025
Industries Bank, Insurance, Financial services
Categories Bank, Insurance, Financial services, Credit, Risk, Forensic accounting, Fraud
Toronto, ON • Full time

Requisition ID: 221460

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Contribute to the overall success of the second line operational risk oversight for International Banking business line. The Senior Manager is responsible for providing advisory and healthy challenge in the business lines' operational risk management practices, including the effective execution of all Operational Risk Management Framework tools in complying with the relevant operational risk policies and standards as well as ensuring proactive management of the top and emerging risks as identified.

Is this role right for you? In this role, you will:

  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Leverage strong business knowledge, act as a trusted advisor, provide value-added advice and independent effective challenge to the International Banking business lines in their operational risk management, utilizing key operational risk management tools such as Risk Control Self Assessments, operational risk scenario analysis, New Initiative Risk Assessment, Operational Risk Events escalation and assessment, issues management, and Key Risk Indicators reporting.
  • Develop strong partnership, stay abreast of the business priorities and acts as the key point of contact to International Banking first line internal control teams, the global second line operational risk teams across International Banking jurisdictions and applicable corporate support functions.
  • Pro-actively identify opportunities and support enhancement to the operational risk oversight practice; provide insight to support the enhancement of the Bank's operational risk management framework tools, methodologies and program as well as the adoption across the International Banking footprint.
  • Conduct thematic analysis and root cause problem solving on issues identified through operational risk events reviews, self-assessments, scenario analysis and other reviews/testing including those performed by Audit, Compliance and Regulators to determine significant risks and ensure sound risk mitigations.
  • Support operational risk Global Target Operational Model, drive thematic analysis and best practice sharing in collaboration with the regional second line operational risk teams as well as Internal Control teams to enhance our global operational risk management practice.
  • Support executive reporting on the business line operational risk profiles and represent Global Operational Risks to various risk committees as applicable, providing sound metrics, value-added advice and insight.
  • Collaborate with other non-financial risks specialist areas as well as second line operational risk teams globally to ensure holistic approach: Stays up to date on all relevant internal, external risk events, and industry development in order to drive awareness and focus on managing top and emerging risks.
  • Support various regulatory requirements as requested by OSFI/Internal Partners.
  • Support overall Operational Risk Oversight team mandate and deliveries as required; support team initiative to enhance overall operational risk oversight practice and continue to build up team capabilities; support the overall department and other Bank units as required.
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
  • Champions a high-performance environment and contributes to an inclusive work environment.


Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • Expert fluency in Spanish is required.
  • University degree in business, mathematics, engineering or other related fields.
  • Master degree in finance, economics or business are preferred.
  • Strong knowledge in the business, product and end to end processes of international banking operations.
  • 5+ years experience in business management, internal control, risk management, compliance, audit or related areas.
  • Strong interpersonal and relationship-building skills working with senior levels of management as well as global teams.
  • Strong communication (verbal and written), presentation and facilitation skills. Strong collaborator and skillful in stakeholder management.
  • Strong analytical and problem-solving skills.

What's in it for you?

  • We have an inclusive and collaborative work environment that values curiosity & ownership, encourages pragmatic creativity (i.e. true innovation), and celebrates success!
  • An inclusive working environment that encourages creativity, curiosity, and celebrates success!
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your growth and enhance your skills
  • Hybrid Work Environment
  • A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision and dental benefits that start from day one and much more!

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Apply now!

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