Senior Manager, Operations Enablement

This position is the backbone of communication across different aspects of the disaster recovery group, and all of its stakeholder groups. This position will ensure that announcements and communication are set up and working such that feedback and response is enabled.

• Engages with stakeholders to ensure two-way communications and an understanding of evolving requirements to the disaster recovery program
• Stands up "clinics" to provide training support and identify gaps in support documentation
• Creates power-point decks as training for stakeholders
• Creates power-point decks to share with senior management on status and progress of adoption of new requirements
• Coordinates/acts as link between different groups within Disaster Recovery to ensure consistent messaging and process
• Creates and sends communication/announcements as-needed

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Job Skills

Adaptability, Business Appraisals, Business Process Design, Decision Making, Effectiveness Measurement, Interpersonal Relationship Management, Long Term Planning, Operational Delivery, Organizational Change Management, Process Management

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTOTORONTOCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2025-04-112025-05-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.