Senior Manager, Portfolio Management

What is the opportunity?

The Senior Manager, Portfolio Management is the liaison to RBC business platforms for CRE Global Real Estate strategy, initiatives, and issues. The RM is responsible for understanding the business platform strategy and providing comprehensive real estate solutions and portfolio strategy that address stakeholder needs. The RM provides both strategic and tactical advice on the provision of real estate services to the business platforms, balancing business requirements with long term optimal real estate planning.

The position supports the RBC CDN based business, through CRE's three core portfolio management objectives of (1) Enabling the Business, (2) Minimizing Costs, and (3) Mitigating Risks across the CDN Portfolio. It is responsible for integrated service delivery for all CRE services, including strategic planning, transactions, capital projects, facilities management and operations, in the region consistent with CRE global operating model.

What will you do?

As Senior Manager, Portfolio & Relationship Management, you will be accountable to manage the overall real estate relationship for platform(s) supported acting as the single point of engagement and/or escalation for real estate requirements, including facilitating the response to issues or requests through engagement of CRE stakeholders (eg. Transactions, Project Delivery, Global Workplace Strategy & Design, Facilities Ops,)

You will be responsible for managing overall portfolio management reporting including socialization with the supported business platform's executives.

You will be responsible to partner with business platforms and CRE stakeholders to align operational requirements with real estate solutions including occupancy planning, workplace strategy and design, facility management, critical environments, projects and finance

In addition, you will be accountable to develop and lead real estate initiatives that support platform priorities and strategies (in partnership with CRE stakeholders) to meet current and future requirements for real estate including developing and/or obtaining PAR approvals and transitioning initiative from strategy to execution in partnership with impacted stakeholder groups (eg. PM, Change and Communications, Global Workplace).

What do you need to succeed?

• Knowledge of real estate management and services
• Ability to drive impact and partner with key relationships to achieve collective goals
• Exceptional written and verbal communication, Strong organizational and presentation skills
• Alignment with outsource service provider model, understand RBC vision and CRE portfolio objectives, as well as support behaviors that contribute to RBC success
• Alignment with internal RBC stakeholders and functional partners as well as global and regional service partners
• Ability to adapt to changing environments and always learn
• Speaking up for the good of RBC as an enterprise, and having courage to learn new ways of working

Must-have

• Minimum 7-10 years of real estate experience with a strong understanding of Portfolio / Client Relationship Mgmt. experience in Facilities Operations and Project Management
• Strong cost control, client focus, responsiveness to business goals and strategic business acumen
• Relationship development, Strategic thinking, Impact and influence, Analytical thinking, Organizational awareness, Teamwork and cooperation, Executive presence

• Ensure employees and service providers understand RBC vision, as well as support and reinforce targeted behaviors that contribute to RBC goals.
• No direct reports but significant collaboration across real estate strategy teams, informally managing/influencing a team of peers to reach a common goal on behalf of the client
• Knowledge of / experience in at least one Corporate Real Estate function (experience in all functions is an asset), experience working on the business side within the Financial Services industry, strong communication skills, and general organizational awareness.
• Bachelor's degree required

Nice-to-have

• Real estate strategies to support business requirements which could include recommendations on workstyle, design, mobility programs and change management required to support the strategy
• Location and site based recommendations (ie. which location, why, length of term), capital to support a strategy (ie. renovation or relocation costs)
• Proven knowledge of all aspects of portfolio and relationship management processes and experience in managing outsourced vendor relationships
• Experience within a Financial institution

What's in it for you?

• We thrive on the challenge to be our best, thinking progressively to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Work on a dynamic topic of strategic importance
• Ability to make a difference and lasting impact
• Work in an agile, collaborative, progressive, and high-performing team
• The opportunity to interface with executives from many different parts of the organization

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above