Senior Manager, Role Design & Execution

April 9 2025
Industries Bank, Insurance, Financial services
Categories Bank, Insurance, Financial services,
Toronto, ON • Full time

Job Summary

Job Description

What is the Opportunity?

The Role Design & Execution team leverages client insights, organizational strategy, and retail distribution expertise to design and execute roles for meaningful careers ensuring RBC has the best talent with the right capabilities for today and the future. As a member of the Role Team, the Senior Manager will apply extensive in-depth knowledge, skills, and insights to build, lead, and support key role strategies, ensuring the successful implementation of priority initiatives through a network of business and enablement partners. Create and present strategies with senior leaders.

What will you do?

  • Contribute to the evolution of channel roles in response to internal and external forces of change

  • Shape the future of roles to maximize performance in alignment with business objectives

  • Identify opportunities to test, learn, pivot, on key initiatives based on observations and input from field experience

  • Provide expertise and innovation in role practice management, contributing to the role standards/playbook for all roles in all formats

  • Actively participate to the overall monitoring of role health / performance

  • Support Enabling Performance and Annual Cycle routines

  • Execution lead on assigned Role Strategy Initiatives collaborating with IM and AC Role Owners as needed

  • Role lead on select Regulatory / Risks and Controls initiatives

  • Impact and Influence partners to deliver on strategic initiatives on behalf of role owners.

Responsibilities

  • Key contributor supporting Role Strategy planning and execution

  • Provide integrated support for cross-channel initiatives representing both AC and IM roles as needed

  • Role lead on a variety of strategy, execution, innovation, digitization and practice management programs

Must Haves:

  • 3+ years of Change Management experience.

  • Branch Leadership Experience is a must have.

  • Experience in Role Design is mandatory.

  • Experience working with Cross-Departmental teams.

  • Proactiveness and Taking Initiative should be a usual behavior.

Nice to Haves:

  • Experience working with Agile Methodology.

  • Experience in Digital Transformation.

  • Experience with Organizational Change Management.

  • Experience with long term planning.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation

  • Leaders who support your development through coaching and managing opportunities

  • Work in a dynamic, collaborative, progressive, and high-performing team

  • Opportunities to do challenging work

Job Skills

Agile Methodology, Commercial Acumen, Communication, Critical Thinking, Decision Making, Digital Transformation, Group Problem Solving, Long Term Planning, Organizational Change Management, Professional Presentation

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-04-09

Application Deadline:

2025-04-18

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

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