Senior Manager, Strategic Content Solutions- Global Transactions Banking, Toronto

Requisition ID: 209267

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Senior Manager Strategic Content Solutions, Sales Effectiveness - Global Transaction Banking

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.

As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB's comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk.

At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.

Purpose

The Senior Manager, Strategic Content Solutions contributes to the overall success of the GTB Global Sales Team by curating content, customizing client-facing materials, such as RFP responses, proposals, custom documents, and PowerPoint presentations, and ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies, and procedures across Scotiabank's global footprint. The role also oversees the content library platform and supports strategic initiatives for GTB.

What You'll Do

• Drive effective and consistent client experiences by managing, maintaining, and creating content for the content library platform, Responsive.

• Actively liaise with Product Owners and Subject Matter Experts (SMEs) to keep all content current, as well work collaboratively with them to develop new content, as necessary.

• Regularly identify, validate, and capitalize on new opportunities to leverage Responsive to improve GTB Sales' and our clients' experiences during the sales process, creating new documents (and their corresponding question sessions) to meet growing needs in the field.

• Contribute to the business development and financial success of GTB Sales through the development of customized, client-facing materials for multinational cash management and card opportunities across Scotiabank's global footprint.

• Supports GTB Sales with ad hoc requests, as required (e.g. unique client-facing materials, formatting issues, executive support, process development etc.) as well strategic initiatives under the guidance of the Director, Sales Effectiveness

• Oversee the Bilingual Content Manager regarding the development of new Sales collateral for Corporate, and Multinational Corporate clients.
• Collaborate with the GTB Sales Team and the Proposal Writing Team, offering guidance regarding GTB Products and services, RFP response strategy, professional writing and copyediting, proofreading and customized business writing solutions.

• Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions. Perform duties in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

• Other duties as assigned.

What You'll Bring

• You have 7+ years of experience in Sales, Marketing, Business Communications, or a related discipline
• You have exceptional oral and written communication skills, with a strong attention to detail and a proven ability to create presentations, pitchbooks, and other sales tools;
• You have great proficiency in Microsoft Office 365 (Word and PowerPoint), and Adobe Acrobat. You have experience utilizing a centralized content library, preferably Responsive. Graphic design skills, particularly as applicable to content development, are an asset.
• Knowledge of transactional banking services for large international businesses or have a proven ability to rapidly develop expertise.
• You are high-energy, intellectually curious, and meticulously detail-oriented, able to dig into the details while retaining sight of the big picture;
• You're a team player, able to collaborate with colleagues, senior Executives, cross-functional stakeholders, and clients;
• You have high organizational and project management skills, being able to track, prioritize and drive multiple projects and requests.
• French fluency (oral and written) is preferred. Spanish would be an asset.

What's in it for you?

• You will work in the dynamic, entrepreneurial fast-paced environment that is always changing focused on delivering innovative payments, digital, and cash management services and solutions to Business Banking customers.
• You can leverage our substantial global network and partner with multiple stakeholders across the world.
• We have a diverse, inclusive, and collaborative working environment that encourages creativity, curiosity, and celebrates success.
• You will be working in a continually evolving discipline where regulations, guidelines, industry best practices and regulatory expectations are constantly changing and expanding; necessitating an ability to stay informed of emerging issues and remain flexible and adaptable.
• We provide you with the tools and technology needed to create beautiful customer experiences.
• Access to online and in-person courses so you can brush up on skills, or learn new ones.
• Career progression opportunities. We hire you for your talent and not just for the job. We want to see you succeed not just in your role but in your career as a whole.
• A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal and sick days, medical, vision and dental benefits that start from day one, employee banking benefits and much more!

Scotiabank wants you to be able to bring your best self to work - and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Work Arrangement

Work in a hybrid, standard office-based environment (minimum 3 days in office); non-standard hours are a common occurrence.

Interested?

If your experience is closely related but does not align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

Location: Canada: Ontario: Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.