Senior Manager, Surveillance Governance and Quality Assurance (Trade and Communications Surveillance)

February 21 2025
Industries Bank, Insurance, Financial services
Categories Bank, Insurance, Financial services, Certification, Audit,
Toronto, ON • Full time

Job Summary

Job Description

What is the opportunity?

You will be part of the RBC Compliance Surveillance Team, which is a core, global, second line-of-defense function within Compliance that works closely with the first-line and the third-line (Internal Audit) and other second-line functions as part of an integrated controls framework. It performs routine (mostly automated), post-event monitoring of trading activity and communications (electronic and voice) for controlling and mitigating specific relevant risks (e.g. market abuse and manipulation) associated with the supported applicable lines of business (eg. Capital Markets, Wealth Management)

The Sr. Manager, Surveillance Governance and Quality Assurance role is responsible, alongside the Head of Surveillance, Canada for designing, delivering and embedding the highest standards of governance and control environment with respect to the Canadian Surveillance program. In addition, as a senior Surveillance role, this position should be a thought leader with respect to Surveillance and contribute to the management of the function alongside the Canadian Surveillance Management Team

What will you do?

  • Working with the Head of Surveillance Canada and other senior members in regional surveillance team and global surveillance team to ensure RBC's surveillance program meets relevant regulatory rules, guidance, and expectations in an effective, efficient, and forward-looking manner.
  • To provide technical expertise and thought leadership with respect to the development, structure and control environment relating to the Surveillance Program.
  • To provide best in class governance and oversight of the Trade and Communications Surveillance program across all LOBs. (Eg. QA, Management/SLA Reporting, Procedure Manuals maintenance, Internal and External audits facilitations)
  • To lead on the Surveillance Governance Program and Training Curriculum. (Eg. Host monthly Surveillance Working Group meeting; annual scheduled and ad-hoc team training meetings)
  • To work with global peers on developing robust reporting, management information and processes for the ongoing enhancement and development of the Surveillance program.
  • To lead on the Quality Assurance of the Trade and Communications Surveillance program.
  • To drive forward efficiency, technical excellence, completeness, and coverage of RBC's surveillance. (Eg. coordinate annual surveillance risk assessment)
  • Support the development of a strong and consistent compliance culture across all areas.

What do you need to succeed?

Must-have

  • Minimum 5 to 7 years of related work experience at a financial institution and/or regulated securities dealer/and or securities regulatory body with minimum 2 years of trade surveillance or compliance experience.
  • Strong understanding of trade surveillance program across different asset classes and lines of business. (eg. Equities, Listed Derivatives, Fixed Income/OTC)
  • Knowledge of regulatory and compliance requirements. (Eg. CIRO, OSC requirements, Exchanges requirements)
  • Demonstrated ability to build compensative governance reporting.
  • Good understanding of Regulatory Compliance Framework (RCM) and internal controls.
  • Strong understanding of different type of market abuse/market manipulation behaviors.
  • Ability to manage multiple priorities and meet deadline.
  • Outstanding organizational, communication, analytical and problem-solving skills.
  • University degree

Nice-to-have

  • CSC, CPH and/or Trader Training Course
  • Knowledge or experience with data analytics tool (eg. Tableau)

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in an agile, collaborative, progressive, and high-performing team
  • The opportunity to interface with senior level executives from many different parts of the organization

Job Skills

Audits Compliance, Capital Markets, Compliance Programs, Constructive Feedback, Critical Thinking, Data Gathering Analysis, Decision Making, Financial Regulation, Industry Knowledge, Interpersonal Relationship Management, Management Reporting, Product Services, Quality Assurance (QA), Risk Management, Strategic Thinking, Surveillance, Team Training, Training Curriculum

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CHIEF LEGAL & ADMIN OFFICE GRP

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-02-21

Application Deadline:

2025-03-07

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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