Senior Manager, Transformational Change
Job Summary
Job Description
What is the Opportunity?
Our RBC Operational Risk team is currently hiring a Senior Manager, Transformational Change. We strive to amplify operational risk practices with technological products and services that drive consistency across business segments, regions, and legal entities. As we continue to evolve our operations, we are seeking a dynamic and experienced individual to collaborate across the Operational Risk portfolio and its partners to support the implementation of transformational initiatives.
The Senior Manager, Transformational Change will report directly to the Director, Transformational Change.
What will you do?
- Lead the design, development, and execution of change enablement plans across multiple transformational initiatives, with a focus on technology adoption.
- Monitor and evaluate progress of transformational initiatives, proactively planning for and mitigating risks and resolving issues to ensure smooth delivery and achievement of program objectives.
- Drive to impact by fostering a robust stakeholder network within Operational Risk and with partners to ensure business needs and priorities are well understood throughout program delivery.
- Drive continuous improvement and innovation in change management practices and processes.
What do you need to succeed?
- 6+ years of experience working in professional services / consulting experience with a reputable firm
- Exceptional change management skills with proven track record of leading and implementing large scale, complex technology adoption programs
- Are outcome oriented, problem solvers who are able to synthesize information and business processes into clear impacts and benefits, and are focused on delivering business value
- Exceptional PowerPoint, storytelling, and communication skills (including facilitation in remote / virtual models)
- Ability to quickly build credibility and influence senior stakeholders
- Strong ability to lead through ambiguity and provide clarity to project team members
- Thrives in a fast-moving environment, with high tolerance for change and ability to adapt
- Understanding of risk management concepts, specifically operational risk
Nice to Have
- Previous experience working in Risk Management considered an asset
- Change Management designation
- Scrum/agile certifications
- Experience with Agile tools (JIRA, Confluence, PlanView)
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients while minimizing losses to RBC.
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Flexible work/life balance options
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work. We strive to evolve operational risk with technological products and services that drive consistency across business segments, regions, and legal entities. As we continue to expand our operations, we are seeking a dynamic and experienced Senior Manager of Transformation Change to support major organizational changes and drive strategic initiatives.
Job Skills
Adaptability, Agile Methodology, Business Appraisals, Business Processes, Critical Thinking, Decision Making, Interpersonal Relationship Management, Long Term Planning, Operational Risks, Overcoming Resistance to Change, Relationship Building, Risk Management, Stakeholder Engagement, Strategic Thinking, Taking Initiative, Transformational ChangeAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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