Job Summary
Job Description
What is the opportunity?
Shared Services - Data Service Delivery (DSD) provides security Masterfile as well as pricing data to RBC Investor Services (IS) core business systems globally. The activity is covered on a 24/5 basis through a Follow The Sun model with a presence in Asia, Europe, and North America.
In this role, responsible for global price delivery for North America, Continental European, and Asian clients (Global pricing model) and developing the center of excellence, CPS in Canada. You will support America's offshore model through CPS and take on a critical role in assisting and facilitating the Target Operating Model (TOM) for DSD Canada. In addition, you will be accountable for the quality of the services delivered, as well as promote quality client service with client-focus and client-first mentality
What will you do?
To provide direction and support to a team of Pricing Analysts focusing on security pricing and client instructions which impact valuations, and client statements.
Provide a high level of service by responding to all client inquiries within a reasonable timeframe in order to maintain the company's image and strengthen client retention
Ensure that all securities are priced at month-end in order to produce complete and accurate client statements from custody platforms
Responsible for verifying and confirming with pricing suppliers and other pricing sources all pricing data not meeting the required tolerance levels of the entire database
Establish communication networks with all business units for the receipt of pricing data
Ensure existing procedures are followed and kept informed on all policies and compliance issues
Responsible for analyzing and approving all reports generated for all pricing activities from a centralized database as well as individual custody platforms
Research, review, and analyze alternate sources other than the existing pricing suppliers for price data on non-exchange and thinly traded securities residing on the database
Ensure that all new securities and all inactive securities are transmitted successfully to the Pricing Systems in order for the pricing suppliers to initiate or deactivate a price feed for the said securities
Ensure DOP's are kept up to date and all pricing requirements to meet client needs are identified
Liaises with Technology support to ensure systems are in sync with the operational environment and additionally identify areas where automation could be pursued
Additional responsibilities include training, streamlining processes where required and staff management
University degree/College Diploma, preferably in Business or Finance
Strong knowledge of markets and securities
Knowledge of compliance and industry requirements
Understanding of domestic and global investment markets
Excellent organizational skills
Strong written and verbal communication skills
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate
Opportunity to obtain hands-on experience throughout your role
Working with an exciting, close-knit, supportive & dynamic group
Opportunity to collaborate with other business segments within the bank
Excellent career development and progression opportunities
A comprehensive Total Rewards Program including bonuses and flexible benefits
Job Skills
Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process ImprovementsAdditional Job Details
Address:
City:
Country:
Work hours/week:
Employment Type:
Platform:
Job Type:
Pay Type:
Posted Date:
Application Deadline:
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.