Senior Supplier Relationship Manager - Staff Augmentation

Manages relationships and workflow with Staff Augmentation and Contigency Worker vendors or third parties to ensure the smooth operation of the partnership. Typically manages 2 or more specialized departments comprised of supervisors, managers, professionals, and/or large numbers of operational support employees.

What you will do?

• Provides leadership and drives the strategic direction and thought leadership for the discipline of supplier management (including Professional Fees, SOW contracts, and Third Party Software License Agreements) across Global Functions Tech to increase value from suppliers by strengthening relationships, governing performance, and providing key reporting; provides overall management of delivery and execution on an integrated approach to supplier governance, management processes, tools and reports
• Translates the supplier management vision into high level scope, design and executables and facilitates/manages the gathering of business requirements for solutions to achieve vision; partners with leads to implement and support processes ensuring compliance with RBC supplier management policies and goals
• This role will be a senior team member of the Supplier Delivery Portfolio and Financials team, also responsible for supporting and contributing to the overall planning team function and administration shared service for Global Functions Tech
• Act as an expert and execute supplier management governance requirements and best practices within Global Functions Tech; support the strategic direction for Global Functions Tech supplier management (relationship management, performance management, risk management, innovation management) for process, tools and people, and in alignment with the T&O Supplier Management Office, the Global Supplier Management team and in coordination with the E&IA Supplier Delivery Management Office (i.e. for vendor PARs as required)
• Determine and provide reports to the Global Functions Tech SVP and the leadership team and analyze supplier performance to ensure value for services/spend; collaborate with the Global Functions Tech' Financial Management team to track supplier spend and track supplier cost savings
• Interact daily across businesses on the full range of supplier management matters related to compliance, target tracking, multi discipline service quality, and transformational change (processes and technologies), as the Global Functions Tech central point of contact for the T&O Supplier Management Office, the Global Supplier Management team and the E&IA Supplier Delivery Management Office (i.e. compiling and consolidating data as necessary), as well as the central point of contact for all teams in the Global Functions Tech portfolio, providing guidance and support for supplier management needs (i.e. coordinate information dissemination across Global Functions Tech)
• Lead and participate on planning initiatives as required to support the Global Functions Tech portfolio (i.e., communication session support, community action team activity, ad hoc reporting)

Must Have

• 5-7 years of proven Supplier Management experience (relationship, governance, performance)
• 5-7 years' experience in strategic relationship management, delivery performance analysis, and negotiations
• 2-4 years in the financial services or other regulated industries, , working at the management level
• Strong business and financial acumen plus operational mindset
• Demonstrated ability to build sustainable, transparent relationships / partnerships, with the ability to coach and partner across a matrix organization
• University degree, or equivalent combination of education and supplier management experience

Nice to have:

• Postgraduate qualifications

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Flexible work/life balance options
• Opportunities to do challenging work.
• A world-class training program.
• Fun and supportive environment that values personal aspirations as much as the results to be delivered.

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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above