Service Associate, Mandatory Corporate Actions
Job Summary
Job Description
What is the opportunity?
As a Mandatory Corporate Actions Service Associate under Canadian Wealth Management Operations, you will be responsible for reviewing and researching incoming physical certificates from various sources. Your efforts will be focused on the accuracy of capturing details and processing historical corporate events for all Canadian Wealth Management (CWM) and Capital Markets (CM) business lines
What will you do?
- Responsible for accurately gathering corporate event details from various external primary and secondary sources (depositories, custodians, etc.) to mitigate operational and market risk.
- Follow defined processes to ensure accuracy and timeliness
- Collaborate effectively with Corporate Actions managers to escalate and resolve complex corporate events
- Receipt of certificates from various sources and process in the client's account in Broadridge in a timely and effective manner to mitigate market exposure.
What do you need to succeed?
Must Have
- Experience in a fast paced, high-risk operations environment
- Experience with Wealth Management Canadian Operations workflow and processing systems including ServiceLink, Broadridge Terminal Services
- Completion of Post-Secondary Education
- Strong PC skills including proficiency with Excel, Word, PowerPoint
Nice to Have
- Good understanding of functions of departments within Wealth Management Canada Operations (WMCO), as well as Wealth Management and Capital Markets lines of business
- Good understanding and/or experience with corporate action events and processes
- Good working knowledge of financial industry and securities
- Good research and balancing skill
- Completion of Canadian Securities Certification
What's in it for you?
A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Ability to make a difference and lasting impact
Job Skills
Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time ManagementAdditional Job Details
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