Wealth Administrator

Location: Toronto or Ottawa, Hybrid

Scope of Position

This position is a diverse role in the Wealth Management department supporting the team in achieving the business delivery and operational objectives through effective administrative support. They will fulfill day-to-day operations regarding different aspects of Wealth Management including reporting and regulatory requirements, processing transactions, following up on operational queries and additional administrative duties as necessary; and makes recommendations to improve processes related to their administrative tasks.

Key Responsibilities

• Reports - quarterly processing, validation of data & member info on applications, KYC and internal CRM
• RRIF conversion reporting and follow up/process as required
• Processing Alterna Transfers for Wealth Advisors and other documentation as required
• 1^st level contact for follow up on operational queries for WA representatives with dealer service center
• Manage the MFDA/IIROC redemption tracker and follow up with reps
• Monitoring the daily wealth inbox, assign tasks to appropriate advisors and update the referral tracking log
• Update information on Wealth CRM
• Collaborates with internal stakeholders in order to deliver on business objectives
• Map key operational workflow processes to create standardization
• Identifies and escalates all irregularities and discrepancies to management and compliance as per guidelines.
• Other related duties as assigned

Qualifications

• Post secondary education combined with 2 years related experience in a similar role in a financial institution
• Knowledge of investment products and wealth management
• Proficiency in various software applications including Word and Excel etc.
• Willingness to pursue additional learning programs

Competencies

• Excellent interpersonal and communication skills
• Strong organizational and multi-tasking skills with attention to detail
• Excellent problem-solving skills
• Ability to manage change and adapt quickly

About Alterna Savings

Alterna Savings and Credit Union Limited (Alterna) has delivered The Good in Banking^® for over 115 years creating financial services that transform lives for the better, all while giving back to our community. Alterna is made up of Alterna Savings and Credit Union Limited and its wholly owned subsidiary, Alterna Bank.

Alterna is the first full-service, member-owned cooperative financial institution outside Quebec, sharing its expertise with over 210,000 members through a network comprised of 40 branches across Ontario, a call centre and multiple digital channels. Members and customers also benefit from an industry-leading online brokerage and investment management services.

To learn more about Alterna Savings, please visit alterna.ca, X, Facebook, Instagram, or LinkedIn.

Working at Alterna

We are incredibly proud of our corporate culture, embodying our core values: Collaboration, Integrity, and Respect, where everyone works together towards a common goal; the financial wellbeing of our employees, members, and customers. This commitment has earned us several prestigious employer awards, including the National Capital Region's Top Employers award for eight years running.

* We appreciate all applicants; however, preference will be given to candidates who most closely meet the qualifications, key skills, and competencies outlined above.

* Alterna is compliant with the Ontarians with Disabilities Act and our team strives to provide an accessible accommodation experience. If you have a disability and require accommodations during the recruitment process, please contact our Recruitment Team and let us know how we can accommodate you.