Workspace Automation Lead

What is the opportunity?

The Workplace Technologies team is undertaking multiple complex enterprise-wide initiatives as part of RBC's ongoing plan to improve endpoint management and governance across the organization. In this role you will be responsible for the development of workstation components to help modernize and streamline endpoint capabilities across the workstation stack. The role will define, develop, lead, communicate and execute activities to ensure objectives are accomplished according on time.

What will you do?

• Develop, implement, and maintain automation scripts and workflows for endpoint management, including patching, software deployments, and compliance enforcement.

• Collaborate with IT support teams to troubleshoot and resolve endpoint automation issues, ensuring minimal disruption to end-users.

• Monitor endpoint automation systems and analyze logs to proactively identify and remediate issues.

• Manage and optimize automation tools such as PowerShell, Ansible, SCCM, and other relevant endpoint management technologies.

• Document automation processes, providing comprehensive guidelines and training for IT staff and relevant stakeholders.

• Continuously research and recommend improvements and innovations in endpoint automation technologies and processes.

• Ensure all endpoint management activities adhere to company policies, compliance standards, and cybersecurity best practices.

What do you need to succeed?

Must have:

• Bachelor's Degree in Information Technology, Computer Science, or related field (or equivalent practical experience).

• Minimum of 3-5 years of experience in endpoint automation or related roles.

• Proficient with automation scripting tools and languages (e.g., PowerShell, Python, Bash).

• Hands-on experience with configuration management and automation tools such as SCCM, DCM and Ansible.

• Strong understanding of Windows and macOS endpoint operating systems.

• Excellent analytical, problem-solving, and project management skills.

• Ability to communicate effectively with technical and non-technical stakeholders.

Nice-to-have:

• Experience in a matrix environment, such as a large, publicly traded corporation.

• Ability to facilitate between and influence key decision makers.

• Strategic thinker with excellent interpersonal skills to work across functions and businesses.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• A world-class training program in financial services.

• Flexible work/life balance options.

• Opportunities to do challenging work.

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Job Skills

Adaptability, Applications Architecture, Decision Making, Group Problem Solving, Hardware Infrastructure, Information Technology Trends, IT Systems Integration, Microsoft PowerShell, Operational Delivery, Python (Programming Language), System Integration Testing (SIT), Systems Software, Windows PowerShell Desired State Configuration (DSC)

Additional Job Details

330 FRONT ST W:TORONTOTORONTOCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2025-04-092025-05-12

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.