Account Manager - Aviation & Space

The Role

As an Account Manager - Aviation & Space, you will assist with all aspects of the placement and service for WTW Aviation Clients

• Assist with risk management analysis utilizing new business, renewal and claim reviews
• Update and enhance policy contracts
• Assist with all phases of new business, renewal and remarket processing including preparation of applications, obtaining quotes and creating proposals
• Consistently prepare and submits policy change requests to carriers
• Monitors status of change requests and reviews policy documents for accuracy
• Assist with resolving client, carrier and/or vendor accounting issues, including coverage questions, collections, discrepancies, fee arrangements, billing controversies
• Assist invoicing policy premiums
• Ensure compliance with all WTW and regulatory procedures such as WEM (Willis Towers Watson Excellence Model)
• Produce and regularly update bespoke policy wordings and endorsements
• Contribute to the growth of the practice, office and firm
• Support all of the Company's values and main objectives that may change from time to time
• Ability to provide prompt and clear customer service in a high-volume, client-focused environment via both e-mail and telephone

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Requirements

• 2+ years of insurance industry experience, either at a brokerage or underwriter
• Aviation knowledge is an asset, but not required
• Ability to work with various software products necessary to perform job satisfactorily including
• Proficiency with Word, Excel, PowerPoint and Outlook
• Must be able to maintain confidentiality of material at all times
• Excellent Communication Skills
• Ability to read, understand, and process tasks by written and oral instructions
• Independently carry out assignments
• Ability to work well with others and provide assistance cooperatively and courteously
• Proficiency in English and French, both written and oral
• Insurance Brokerage License required within 90 days of joining

Equal Opportunity Employer