Communication specialist

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We're looking for an exemplary writer and storyteller to bring creativity and precision to our communications.

This is an opportunity based out of our Toronto, or Montreal office.

In this role, you will create engaging messaging for our broker audience to support us in strengthening our B2B brand. We value stories as a way to enrich the relationship we have with brokers, their customers, and our employees. This means that we value you for your ability to weave a compelling tale and tactically lay out the details, mindful of each audience for whom you're creating an experience. You will develop multi-platform content from start to finish, which may include written, video and audio content, across multiple platforms and audiences (external, internal, social). You will also play a key role in supporting our senior executives in effectively delivering our message at various opportunities. A candidate with a strong communications background and or journalism experience would be well-equipped for this role.

Here are a few ways you'll make a difference:

• Understanding what makes a story great:, a hook, authenticity, details and a strong call-to-action
• Keen sense of newsworthiness (what makes a story compelling from the audience's perspective)
• Stellar writing skills; understanding of newswriting techniques
• Strong business acumen and ability to translate strategy into meaningful and engaging communications
• Building strategic communications plans and associated initiatives from beginning to end
• Assessing the needs of each project, getting buy-in, implementing the plan and measuring impact
• Acting as a trusted advisor to develop strong relationships with internal business partners and colleagues at all levels

Requirements :

• 5+ years of relevant experience in journalism and/or communications
• Degree in communications, marketing or journalism
• Experience in creating strategic communications plans (from research through to measurement and evaluation) and in designing specific content strategies to meet organizational objectives
• Experience crafting editorial calendars and in re-purposing stories across platforms
• Experience leveraging personas to develop audience-targeted messaging and stories that inspire action
• Excellent communication skills in person and in writing
• A strong ability to grasp strategy and complex issues and create clear effective messaging
• Proven ability to deliver creative or strategic work on time, and to manage multiple projects and expectations simultaneously
• Proven ability to create alignment among multiple stakeholders
• Understanding of market research, brand, marketing campaign structure/discipline
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country
• No Canadian work experience required but must have authorization to work in Canada

What success looks like:

• Shares the Intact story in a compelling and engaging way to multiple audiences, across any platform, to inspire action
• Envisions and helps to implement an "always on" communication plan that weaves a connected narrative across multiple platforms and audiences (external, internal, social)
• Builds strong relationships with internal business partners and colleagues across the organization, and is known for their ability to tell a compelling story
• Lives the Intact Values and is a role model to others

#LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.