Consultant, HR Systems & Analytics
Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
About the role
As an HR Systems Advisor, you will play a key role in supporting and evolving the Contact People (Workday) system.
You will have the opportunity to:
Discover the workings of a constantly evolving cloud-based system that enhances the experience of employees and managers.
Establish and develop partnerships with stakeholders at all levels within the organization: HR, finance, IT, managers, employees.
Participate in the evolution of the Contact People (Workday) system in a North American company focused on talent management, covering the following modules: HR, Compensation, Performance, Payroll, Time and Absence, Recruitment, Talent, Training and Development.
What you'll do here:
Respond to and manage tickets transferred by the HR service center related to questions or issues with HR systems.
Perform an initial diagnosis when a problem is raised.
Collaborate with senior consultants and specialists to identify both the causes and solutions for the issues raised.
Your role also includes performing certain validations, corrections, and configurations to ensure compliance with organizational processes and to maintain and improve data integrity.
Keep the relevant teams informed throughout this process.
Propose process improvements to enhance efficiency and reduce the number of tickets at the service center.
Document identified solutions to accelerate the resolution of future tickets.
Write test scenarios for system improvements and the correction of identified issues.
Conduct and document functional tests.
What you bring to the table:
Bachelor's degree in administration, IT management, or human resources management.
Two years of relevant experience in human resources, compensation, performance, payroll, time and absence, recruitment, talent.
Experience with HR systems (Workday is an asset).
Strong problem-solving and decision-making skills.
Excellent oral and written communication skills.
Organizational skills (planning, document management, follow-ups).
High adaptability.
Bilingualism is required in French and English. You will regularly interact with colleagues across the country.
No Canadian work experience required, but must have authorization to work in Canada.
#LI-Hybrid
What we offer
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:
Inspiring leaders and colleagues who will lift you up and help you grow
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.