Credit Adjudication Associate

What is the opportunity?

As the adjudication associate, you will act as a credit specialist and adjudicate credit applications submitted to the retail and automotive adjudication centers.

What will you do?

• Communicate a credit decision to various retail business partners
• Apply and follow RBC policies and procedures for credit
• Maintain a balance between customer service and business risk
• Negotiate with retail partners (Mortgage specialists, Advice Centre and Branches) about complex products, while maintaining a balance between protecting the bank's assets and business development
• Provide complete verification of credit applications and required documentation
• Partner with others in a dynamic and changing environment, where teamwork is a priority
• Ensure the standards of service quality are met

What do you need to succeed?

Must-have

• Retail credit or lending experience and a thorough knowledge of credit and risk policies
• Professional call handling experience and ability to make outbound calls to retail partners
• Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs
• Able to adapt to a changing work environment, be committed, organized, effective and accountable
• Flexible to work shifts within the business hours of 7am-7pm Monday to Saturday, with the understanding that most shifts will be 10am-6pm, 11am-7pm Monday-Friday and 8am-4pm on Saturdays
• Proven experience in credit risk mitigation and related decision making

Nice-to-have

• Experience as a lender in the branch network
• Strong negotiation, analysis and problem-solving skills
• Developed analytical skills and a strong team spirit

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Leaders who support your continued development and success
• Ability to make a difference and lasting impact
• Continued career advancement opportunities and additional responsibilities

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.