Director and Group Lead, Payments & Cash Management - Montreal, QC

Requisition ID: 220806

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Director & Group Lead is leading and overseeing a Canadian Commercial Banking Payment & Cash Management Team, ensuring business strategies, plans and initiatives are executed/delivered in compliance with governing regulations, internal policies and procedures.

He/She will be responsible for meeting objectives related to the profitable growth and client satisfaction of an assigned portfolio of Business Clients utilizing payment and cash management services and deposit options by providing strategic direction, leadership and oversight for Senior Managers, Payments & Cash Management, in a defined market area

Is this role right for you? In this role, you will:

• Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Develops sales management strategies and leads the implementation of tactical plans for the assigned geographic area, to support the Canadian Commercial Banking strategy and business objectives.
• Ensures the customer portfolio assigned to the Team receives ongoing attention to improve and retain relationships:
  • Ensuring an active Business Development program with each relationship to ensure the Bank is familiar with the business' operations and its principal officers;
  • Using knowledge of the Bank's commercial product and service suite, as well as providing some product customization, the incumbent oversees that customer and prospects needs are met, while accessing internal product specialists and support;
  • Actively seeking customer feedback on Bank products and the delivery of customer service;
• Maintain current knowledge of industry trends and service enhancements:
  • Understanding changes to services and deposit products and communicating this team members and clients;
  • Developing strategies to implement new services and deposit products to best fit with client's needs;
  • Understanding competitors' offerings and industry trends and communicating this information to team members and clients as necessary.
• Maintains a high market profile within the assigned market area with both internal and external contacts:
  • Identifying key business contacts and establishing relationships with centers of influence within the market area;
  • Building and maintaining internal relationships with key players/contacts;
  • Representing the Bank/Canadian Commercial Banking at various industry and regulatory functions and affairs as the Community or Provincial Leader, as required.
• Leads and manages direct reports:
  • Providing direction, coaching, training and deal assistance as required;
  • Conducting sales meetings and touch-bases;
  • Preparing individualized development plans for all Direct Reports;
• Champion and support a culture of diversity and other initiatives aligned with the Bank Strategy
• Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.

Do you have the skills that will enable you to succeed in this role?

• University degree in business or economics of other Business Specialty background
• The incumbent must have at least 5 years of commercial banking experience
• Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.
• Strong network of prospects, potential Relationship Manager candidates and Centers of Influence in the region.
• Expert knowledge of Canada's financial services marketplace and of the assigned market area's key industries, major customers and competitive positioning within the assigned market areas.
• Strong interpersonal skills are essential for business development/customer relationship building and to facilitate a positive and effective team environment.
• Must be able to effectively articulate their views to all levels both within the Bank and externally in the marketplace.
• Strong personal computer skills and familiarity with word processing, spreadsheet software and planning tools.
• Expert knowledge of Canadian Commercial Banking products and services, including systems, routines and operating procedures;
• Expert knowledge of products and services provided by the Bank's specialized sales forces and other delivery channels such as Global Banking & Markets, Global Business Payments, Global Wealth Management, Retail & Small Commercial Banking, etc.
• Credit skills and a working knowledge of financial analysis, risk analysis techniques, credit adjudication and the Bank's lending policies/procedures.
• Excellent communication skills, both verbal and written (French & English) is essential in this role.
• Willingness and ability to travel

What we're offering…

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• A competitive compensation and benefits package
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities - for you and our customers

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English, in addition to French, because: they will be required to work closely with other groups from head office who operate primarily in English and will service an English-speaking clientele.

Location(s): Canada : Quebec : Montreal || Canada : Quebec : Brossard || Canada : Quebec : Laval

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.