Director, Operational Performance & Financial Controller (Bilingual)
Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
About the role
We are looking for a dynamic Director, Operational Performance & Financial Controller to help develop and manage a technology solutions business.
As the financial leader of this affiliate & business unit, you will help us oversee business operations, finance and governance of the operation. You will help transform the financial and operating model and have shared responsibility for the implementation and management of our ambitious business plan. In this role, you will act as both a strategist and operational leader, steering the business to the desired financial and operational goals, helping align the course to help us achieve our mission, vision and long-term objectives. In your day-to-day, you will be part of a diverse and dynamic management team, leading a small team on the execution and optimization of the company's financial and operational performance, while managing the enterprise risks.
This role reports to: Vice President, Broker Solutions and Distribution Technology.
Here are a few ways you'll make a difference:
Leadership / strategy
Participate in defining and promote the business strategy vision, working closely with the management group, Managing Director & President, and key stakeholders
Provide transparency on the business plan status, activities, KPIs
Manage a team of experts in delivering on financial, governance, risk, administration responsibilities, supporting their engagement and development
Develop high-performing relationships with key Intact partners, that impact positively on our customers and employees
Financial Management
Own the overall financial plan (P&L, B/S, cashflow, capital, investments, DPL), guiding the leadership team management and board of directors on the financial performance of the business, guiding financial and operational decisions
Maintain a financial and operational modeling framework in an environment with constant change and scaling business
Perform continuous improvement, leading the annual costing, pricing, and business review exercise of products and services
Conduct stakeholder and data analysis to identify key optimization opportunities that impact the performance of the business
Define and own key success and operational metrics, prepare monthly, quarterly forecasts and annual reports and scorecards on the performance of our business
Identify and monitor budget objectives, detecting and actioning negative trends
Governance
Enterprise risk management: identify and prepare for hazards with the company's finances, operations, and objectives
Establish and implement operational policies and controls to improve transparency and performance of the company and business unit
Contribute to the improvement of operations by evaluating and active participation in the procurement process and inventory of external technology solutions, vendor relationships, and internal partnerships
Manage the legal and contractual agreements to ensure proper diligence, compliance, financial exposure, company obligations
Active participation in business development activities, ensuring compliance of offers and contracts, accuracy and transparency of financial- related spend and revenues
Coordinate with internal stakeholders (legal, internal audit, corporate finance, tax, projects, etc) to ensure compliance with corporate policies and federal/local requirements
Administration
Ensure billing, accounts receivable, and accounts payable are optimized for customer satisfaction, cost efficiency, and accuracy
Prepare ad-hoc reports by collecting, analyzing and summarizing various information and trends
Maintain and implement information flows and derive insightful information
Own, sponsor non-IT systems, such as billing and administration
Own the business continuity plan (BCP)
What you bring to the table:
Professional accounting designation (CPA, CA, CMA or CGA) - is required
Minimum of 10 years' experience in finance and accounting driving operational performance - is required
Minimum 5 years leadership experience managing a team
Strong financial and data driven acumen
Experience in the financial industry
Experience in a large public company preferred
Can interact with a variety of people at all levels of the organization, including management and certain external contributors
Solid skills in oral and written communications and interpersonal relations
Exceptional project management skills, leaving the ability to multi-task and juggle competing priorities
Strong understanding and interest in information technology and its value to business is an asset
For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
#LI-Hybrid
What we offer
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.