Group Compliance Manager - bilingual (English-french)

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

As part of the Canadian Compliance function, Group Compliance provides 2nd line of defense (2LOD) oversight of the Group Benefits, Group Retirement Services and Health Solutions business units. Our team is responsible for supporting Sun Life's Group Benefits business which involves monitoring regulations impacting the business, promoting compliance awareness, overseeing business practices, and supporting enhancements to compliance processes.

Reporting to the Director, Group Compliance, you will be responsible for Quebec regulations and French-language interactions with industry associations, regulators and internal business partners. You will collaborate closely with Group Benefits, Operational Risk and other oversight function teams such as Legal, Internal Audit and our peers in Canadian and Corporate Compliance. Leveraging an existing regulatory compliance management (RCM) program, you will be responsible for providing oversight and guidance to Group Benefits (1st line of defense or 1LOD), enabling the business to make informed decisions while meeting regulatory expectations.

We are searching for a candidate with related financial services experience and a solid understanding of how regulatory requirements impact large and complex organizations like Sun Life.

What will you do?

• Monitor and communicate regulatory developments, requirements, risks and trends to internal stakeholders

• Provide clear, plain language interpretations of new and existing regulatory requirements

• Oversee the identification and reporting of compliance risks within Group Benefits and monitor remediation of risks using the Archer RCM program

• Support compliance testing and perform monitoring activities to ensure business controls are adequate and effective to comply with applicable regulations

• Assess and challenge the effectiveness of 1LOD's controls and activities

• Maintain and update regulatory compliance databases, inventories, and policies

• Assist in designing and making available compliance-related training for staff

• Participate in a variety of industry groups and interact with regulators to stay informed about regulatory changes and compliance concerns

• Support projects and initiatives to improve compliance processes and practices

• Proactively problem solve and identify ways to improve your own work processes and practices, and those of others

What you need to succeed?

• Bilingualism (French and English, oral and written) is required for analyzing Quebec regulations and interacting with English and French-speaking internal and industry colleagues

• At least 5 years of progressive experience in a compliance, risk management or related role, with a demonstrated understanding of regulatory compliance, preferably as it impacts group insurance

• Excellent analytical and problem-solving skills with the ability to identify compliance risks and assess their impact and severity

• Ability to distill complex requirements without oversimplifying or missing critical components

• Ability to understand the overall theme of a regulatory requirement despite the abundance of detailed provisions

• Strong communication skills to clearly explain regulatory requirements and foster collaboration across teams

• High ethical standards, sound judgment, and the ability to prioritize and work effectively in a fast-paced and ambiguous environment

• Strong understanding of the Group Benefits business

• Familiarity with the three lines of defense (3LOD) model of OSFI-regulated financial institutions such as Sun Life

• Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide

• Experience with the Archer regulatory management system

• Experience building relationships and working effectively with diverse teams

What's in it for you?

• The opportunity to move along a variety of career paths with amazing networking potential

• Flexible Benefits from the day you join to meet the needs of you and your family

• We're committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential

• We're honored to be recognized as a 2023 Best Workplaces in Ontario by Great Place to Work® Canada

• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.

*LI-MS

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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