RBC Career Open House, Branch Manager and Assistant Branch Manager

December 10 2024
Industries Bank, Insurance, Financial services
Categories Bank, Insurance, Financial services,
Montreal, QC • Full time

Job Summary

Job Description

Join us for a special event

Start a new journey with RBC. Develop new skills, build your career, and make a difference.

RBC Career Open House

We invite you on the evening of January 21st 2025 from 6pm to 9pm to come and meet us! Don't forget to bring your resume

We are looking for talent to fill our management roles! (See details below).

You will have the opportunity to meet members of the management team

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Branch Manager

What is the opportunity?

As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision, and values with other RBC partners, you build relationships and encourage collaboration across all roles, as well as steward digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and engagement.

What will you do?

  • Deliver results and support new client acquisitions through multiple channels, including your own team and local partners

  • Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share

  • Ensure high employee engagement through recruiting, talent management, development, and career planning

  • Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience

  • Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage

  • Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports

What do you need to succeed?

Must-have

  • Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years

  • Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date

  • Minimum 3 years in a people management role

  • Entrepreneurial business acquisition mindset

  • Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access

  • Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

Nice-to-have

  • Experience in both business and personal banking

Assistant Branch Manager

What is the opportunity?

As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales objectives. You coach your team to increase skills and capabilities to maximize sales and referral opportunities, enable digital education and usage, and promote problem resolution at first point of contact. Sharing common goals, purpose, vision, and values with RBC partners, you build relationships and encourage collaboration across all roles. Further, you support the ongoing development of your team through consistent sales routines to ensure a high level of employee capability and engagement.

What will you do?

  • Ensure high employee engagement through talent management, development and career planning

  • Deliver results through strong sales management routines and coaching ability

  • Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team

  • Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experience

  • Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage

  • Leverage partners to establish both internal and external working relationships to support business objectives

  • Address local community needs through appropriate recruitment and management practices

What do you need to succeed?

Must-have

  • Minimum of 2 years' experience in a people management/coaching role within the financial industry

  • Proven success in business growth, as well as establishing community and client relationships

  • At least 2 years of licensed mutual fund sales experience within the last 3 years

  • Mutual Funds accreditation (IFIC or CSC)

  • Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI, or ability to write the exam within 4 months of start date

  • Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

Nice-to-have

  • Experience in both business and personal banking

  • Strong understanding of sales management routines and ability to lead the team to action

  • Post-secondary diploma/degree, ideally in commerce, business administration, or related experience

  • Entrepreneurial mindset, with the ability to seek out and develop new business

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation

  • Leaders who support your development through coaching and managing opportunities

  • A world-class training program in financial services

  • A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Skills

Building Talent, Critical Thinking, Inspiring, Long Term Planning

Additional Job Details

Address:

8999 BOUL DE L'ACADIE:MONTRÉAL

City:

MONTRÉAL

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-12-10

Application Deadline:

2025-01-10

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

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