Senior Bilingual IT Business Analyst (Fr-en)

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Our growing team is seeking a Senior Bilingual IT Business Analyst for the Intact Lab!

As a Senior Business Analyst, you play a key role as an interpreter and facilitator with various business units, IT, and the quality assurance team. You will be at the heart of a small team whose sole mission is to create and continuously improve the features of our Contact Billing program aimed at providing the best product not only in the insurance field but on the web in general. At Intact, we compare ourselves with the best customer experiences, period.

What you'll do here:

• Analyse business needs to define IT solutions.

• Organize and facilitate requirements gathering workshops.

• Do impact assessment and effort estimation to help prioritize and approve solution.

• Document solution using efficient methods while interacting with Business users and IT teams.

• Define mapping allowing data flow through different layers of the Data Warehouse.

• Define business rules needed on the Data Warehouse in order to facilitate KPIs and Reporting definition.

• Support the solution development as well as technical analysis done by the team.

• Support QA activities and Acceptance testing.

• Collaborate with the Product Owner in the definition and prioritization of the backlog.

• Document User Stories so they are clear for the developers and the QA team.

• Identify and communicate the impact on business processes in order to support change management with the data consumption teams.

• Build and maintain a robust documentation available to all the business stakeholders.

What you bring to the table:

• Bachelor's degree in computer science or any combination of education and equivalent experience.

• Minimum 8 to 10 years of relevant experience.

• Experience and knowledge in the insurance field (an asset).

• Excellent communication skills.

• Knowledge of Agile framework (Scrum, Kanban, SAFE).

• Bilinguisme requis (French and English) - Need to interact on a regular basis with an English-speaking clientele and colleagues across the country.

• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.