Senior Communications Advisor

April 1 2025
Categories Bank, Insurance, Financial services,
Remote
Montreal, QC | Toronto, ON • Full time

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.


Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We're looking for an exemplary writer and storyteller to bring creativity and precision to our communications. This opportunity is based out of our Toronto or Montreal office.

In this role, you will create engaging messaging for our internal teams and broker audiences to support us in strengthening our B2B brand. We value stories as a way of enriching the relationships we have with brokers, their customers, and our employees. Your ability to weave a compelling tale and tactically lay out the details, mindful of each audience for whom you're creating an experience, will be highly valued. You will develop multi-platform content from start to finish. That may include written, video, and audio content, across multiple platforms and audiences (external, internal, social). You will also play a key role in supporting our senior executives in effectively delivering our message at various opportunities. A candidate with a strong communications background and/or journalism experience would be well-equipped for this role.

What you'll do here:

  • Understand what makes a story great: a hook, authenticity, details, and a strong call-to-action.

  • Demonstrate a keen sense of newsworthiness (what makes a story compelling from the audience's perspective).

  • Exhibit stellar writing skills and an understanding of newswriting techniques.

  • Possess strong business acumen and the ability to translate strategy into meaningful and engaging communications.

  • Build strategic communications plans and associated initiatives from beginning to end.

  • Assess the needs of each project, obtain buy-in, implement the plan, and measure impact.

  • Act as a trusted advisor to develop strong relationships with internal business partners and colleagues at all levels.

What success looks like:

  • Shares the Intact story in a compelling and engaging way to multiple audiences, across any platform, to inspire action.

  • Envisions and helps to implement an "always on" communication plan that weaves a connected narrative across multiple platforms and audiences (external, internal, social).

  • Builds strong relationships with internal business partners and colleagues across the organization and is known for their ability to tell a compelling story.

  • Lives the Intact values and serves as a role model to others.

What you bring to the table:

  • 5+ years of relevant experience in journalism and/or communications.

  • Degree in communications, marketing, or journalism.

  • Experience in creating strategic communications plans (from research through to measurement and evaluation) and in designing specific content strategies to meet organizational objectives.

  • Experience crafting editorial calendars and in re-purposing stories across platforms.

  • Experience leveraging personas to develop audience-targeted messaging and stories that inspire action.

  • Excellent communication skills in person and in writing.

  • A strong ability to grasp strategy and complex issues and create clear, effective messaging.

  • Proven ability to deliver creative or strategic work on time, and to manage multiple projects and expectations simultaneously.

  • Proven ability to create alignment among multiple stakeholders.

  • Understanding of market research, brand, and marketing campaign structure/discipline.

  • No Canadian work experience required however must be eligible to work in Canada.

  • Bilingualism (English/French) - Need to interact on a regular basis with colleagues across the country.

#LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success

  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

  • An extensive flex pension and benefits package, with access to virtual healthcare

  • Flexible work arrangements

  • Possibility to purchase up to 5 extra days off per year

  • An annual wellness account that promotes an active and healthy lifestyle

  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

  • Inspiring leaders and colleagues who will lift you up and help you grow

  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer


At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.


We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.


As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.


We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.


If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.


Learn more about our recruitment process and your candidate journey here.


If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Apply now!

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