Senior Consultant, Learning & Development
Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
About the role
About Job
We are looking for a professional Instructional Designer to design and develop our learning and practicing programs for our growing HRdirect Call Center team.
This newly created role will be responsible for identifying the performance, skills, knowledge, information and attitude gaps and create, select and suggest learning experiences to fill these gaps.
You will take on the challenge of wearing multiple hats, playing the role of facilitator, innovator, researcher, and developer advancing the learning experiences of our HRdirect team and facilitate the team's acquisition of knowledge.
What you'll do here:
Create engaging learning activities and compelling course content for the HRdirect team and also for IFC managers and employees on HR matters (for example Contact People Help.
Proactively identifies opportunities for training and work with subject matter experts to identify training needs for the HRdirect team and also IFC managers and employees.
Set instructional end goals and create content that matches them.
Analyze and apply trends and best practices in learning technologies and instructional design .
Provide exercises and activities that enhance the team's learning process.
Work with our Learning & Development team in creating supporting media material
Devise modes of assessment, such as tests or quizzes, to measure the effectiveness of the course.
Maintain project documentation and course folders.
Responsible for creating, maintaing and developing training project plan.
What you bring to the table:
Bachelor's Degree or Diploma in Instructional Design, Adult Education, or a related subject, or equivalent work experience
Minimum 5 to 7 years of instructional design experience
In-depth knowledge of learning theories and instructional design models
Lesson and curriculum planning skills
Basic HTML and Flash programming knowledge
Visual design skills (Dreamweaver, Photoshop, Illustrator)
Ability to write effective copy, instructional text, audio and video scripts
Outstanding organizational skills.
Attention to details.
Excellent communication skills.
Excellent analytical skills.
Demonstrates initiative, good judgment and autonomy.
Capacity to adapt rapidly in an ever-changing environment.
Bilingualism in French and English required - Need to interact on a regular basis with colleagues across the country.
Positive attitude, autonomy, and strong sense of ethics
Location:
Montreal, (2020, Robert-Bourassa boulevard)
What we offer
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.