Senior IT Business Analyst
Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
About the role
Imagine multidisciplinary teams working together to continuously deliver a software platform at the heart of the operations of a big company. As Senior IT Business Analyst, you will be part of a shared service group and a member of the Product Catalog Team, that is at the center of development teams and reporting to a Director of Engineering. Envision yourself supporting your team with multiple initiatives that will that are the building blocks for the execution of big initiatives to be able to deliver on time and with quality.
You dream of exciting challenges at one of Canada’s Top 100 Employers? Join our team and take part in designing the evolution and transformation of our Policy Administration Platform to offer our customers an unparalleled experience.
We can’t wait to meet you!
What you'll do here:
Acts as a liaison between the user community and various IT departments according to the identified steps in the Intact SDLC (System Development Life Cycle).
Writes, reviews and recommends changes on documentation (business processes, system documentation and procedures)
Helps the team estimate and plan the effort required to deliver large and complex projects
In consultation with business partners, elicit requirements for medium to large changes.
Identifies risks and support project deliverables and scope by demonstrating effective planning
Works with Product Owner/stakeholders to realize the Product vision; Considers re-prioritization of the product backlog
Recommend system and procedure upgrades to existing programs as required
Handle escalated issues and incident management: investigate, analyze and resolve
What you bring to the table:
You are passionate about building software products, you want to have an impact and contribute to the success of our team, you like to work in a constantly evolving environment, you are stimulated by challenges, and you promote change.
A bachelor’s degree in information technology/software engineering or any equivalent combination of education and experience.
At least 5+ years of experience as Senior IT Business Analyst (or similar role)
Knowledge of Java and popular Java frameworks (JSF, Spring MVC)
Bilingualism (French and English) - Need to interact regularly with colleagues from across the country.
No Canadian work experience required however must be eligible to work in Canada.
Asset:
At least 5 years of experience in Agile/Scrum development in software engineering.
Understanding of large scale applications, network architectures, monitoring performance and fault management
You are
A self-starter
Have strong attention to detail and a creative approach to projects
Comfortable multi-tasking and working in a deadline-driven environment
Well organized, with a good sense of how to manage priorities.
Have strong troubleshooting, analytical & problem solving skills
Adaptable to changing priorities and circumstances
Able to work independently
Creative and curious, take initiative.
A team player, ready to contribute and receive feedback.
Ability to convey complex information in a digestible pieces for all audiences
Passionate and engaged.
#LI-Hybrid
What we offer
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.