Technical Advisor, Rhdirect - HR Service Center

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We are looking for a technical HR consultant to join our HR Service Center team.

We are a dynamic team of professionals with solid HR expertise, dedicated and trained to answer questions from our employees and managers. We are currently looking for a Technical Consultant to join our team and contribute to our mission of providing innovative, high-quality solutions.

If you're passionate about human resources, motivated by the desire to make a real difference, and want to evolve in a stimulating and collaborative environment, this is the opportunity for you!

Join us and contribute your expertise and enthusiasm to our ongoing success.

Your responsibilities:

• Analyze and respond to employee queries based on HR best practices and our knowledge base.

• Maintain a call log to document the steps leading to resolution

• Collaborate with different teams to find solutions adapted to the various situations encountered

• Keep abreast of movements, changes to policies, procedures, standards and ongoing projects within the department and the company.

• Participate in keeping the knowledge base up to date

• Participate, on an ad hoc basis, in various team projects

Your qualifications:

• 1st cycle university degree in human resources or about to obtain it (or any other relevant field).

• Excellent verbal and written communication skills.

• Bilingualism (French / English) - Need to interact on a regular basis with colleagues across the country.

• Demonstrates a strong spirit of collaboration and excellent customer service

• Positive attitude, autonomy and strong sense of ethics

• No Canadian work experience required, but must have authorization to work in Canada.

#LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.