Branch Operations Assistant
Job Summary
Job Description
What is the opportunity?
RBC Dominion Securities is currently seeking a Branch Operations Assistant to join their team. You will provide superior service along with administrative and operational support to clients and employees.
What will you do?
- Answer the telephone and greet clients in an open, friendly manner
- Provide attentive and accurate service to clients and respond to their needs
- Complete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, and provide support to the Branch Operations Manager, when needed
- Prepare cheques and daily bank deposits
- Deal with incoming and outgoing funds
- Process account opening and any related account documentation
- Support the advisory teams in general administrative duties in the management of client accounts
- Perform other duties and responsibilities, as required
What do you need to succeed?
Must-have
- Exceptional client servicing skills
- A professional approach to all situations to create a positive working environment
- Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
- Ability to complete duties independently and seek out own answers and solutions
- Meticulous attention to detail and strong organizational skills
Nice-to-have
- Two years of relevant experience in the financial services industry
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Ability to make a difference and lasting impact
- Variety of assignments
- A strong and diverse team
- Management that supports your work and progression
Job Skills
Additional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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